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A shipping policy outlines your store shipping options, costs timelines, and procedures. If you own a business that sends goods to customers through the mail you need to have a well-written shipping policy that answers their questions and builds their trust.

We believe transparency makes a big difference for businesses like yours. By clearly communicating your shipping policy with your users, you can potentially help decrease cart abandonment rates and increase your conversion.

Even though it’s not required by law, posting a shipping and delivery policy on your website helps answer customer questions, prevents misunderstandings, and keeps your consumers and customer service team informed.

By establishing your shipping and handling protocols in a written document, your team knows how to answer customer inquiries more accurately and what guidelines to follow to ensure all customers receive their orders promptly

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